We use the information collected about you for the following purposes. Your information will not be used for any other purpose other than the following, and prior consent will be sought in accordance with any changes to the following.
Personal Data being collected: Name (English), gender, date of birth, log-in ID, password, email address, phone number, account information, service history, connection log, cookies, device information, IP address Collection method: Automatic collection via webpage or mobile app visits
Cookies and similar tracking technology
With cross-device tracking, Staypia is able to track user behavior across multiple devices. As part of cross-device tracking, we may combine data collected from a particular browser or mobile device with data from another computer or device that’s linked to it.
What are cookies?
Cookies are small bits of information that are placed on your computer or mobile device when you visit almost any website. Cookies do not recognize you personally and are not harmful to your computer or mobile device. They are used by websites you visit in order to improve your experience on the website.
As well as setting some cookies ourselves - "first party cookies", we also work with some partners to help give you access to even more great features on our site. These partners set "third party cookies" which enable their features to be provided on or through our website (such as advertising or videos). Third party cookies do not recognize you personally but can recognize your computer when it visits Staypia.com and other websites. This helps to ensure you get the best experience possible when visiting these sites.
Some cookies, called "session cookies", stay on your computer only while your website browser is open and are deleted automatically once you close your browser. Other cookies, called "persistent cookies", remain on your computer or mobile device after your browser is closed. This enables websites to recognize your computer when you later re-open your browser to give you as smooth a browsing experience as possible.
What types of cookies do we use?
These cookies help you to move around our site and use all its essential features. Without these cookies, our website would not work properly, and you would not be able to use features such as the shopping basket or the secure customer account pages.
At Staypia, we want to make your experience on our website as smooth and as enjoyable as possible. Performance and analytics cookies help us understand how our website is being used and how we can improve your experience on it. These cookies cannot identify you personally; rather they provide us with anonymous information to help us understand which parts of our website interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our website and we also use them to help us monitor how our visitors reach our sites and how effective our advertising is. The data we gather through these cookies can include which web pages you’ve viewed, which referral/exit pages you’ve entered and left from, which platform type you’ve used, which emails you’ve opened and acted upon, and date and timestamp info. It also means we can use details about how you’ve interacted with the site or app, such as the number of clicks you make on a given screen, your mouse and scrolling activity, the search words you use, and the text you enter into various fields.
We use functionality cookies to save your settings on our website such as your selected currency, language preference and booking information you’ve previously used when booking a hotel with us. We also use functionality cookies to remember things such as the last hotel you searched for so you can easily find it the next time you visit. Some functionality cookies are essential if you want to view videos and maps on our site. We use it to remember your registration info so you don’t have to retype your log-in credentials each time you visit our website or app. (Don’t worry, passwords are always encrypted.) We also use "Flash cookies" for some of our animated content and to remember some of your preferences such as your volume settings.
We also want to make it as easy as possible for you to share content from Staypia with your friends through your favorite social networks. Social networking cookies, which are usually set by the social networking provider, enable such sharing to be smooth and seamless.
We may also use techniques like pixels, which we don’t mark as cookies because they don’t store any info on your device.
We sometimes place pixels in emails like newsletters. A “pixel” is an electronic file the size of a single pixel that’s placed in the email and loaded when you open it. By using email pixels, we can see if the message was delivered, if and when you read it, and what you click.
We also receive this info about the push notifications we send you. These statistics provide us with feedback about your reading behavior, which we use to optimize our messages, and make our communications more relevant to you.
Along with cookies, we also use tracking technologies that are very similar. Our website, emails, and mobile apps may contain small transparent image files or lines of code that record how you interact with them. These include “web beacons,” “scripts,” “tracking URLs,” or “software development kits” (known as SDKs):
In short, these beacons are a tiny graphic image of just one pixel that can be delivered to your device as part of a web page request, in an app, an advertisement, or an HTML email message.
They can be used to retrieve info from your device, such as your device type, operating system, IP address, and the time of your visit. They are also used to serve and read cookies in your browser or to trigger the placement of a cookie.
Scripts can also be used for analytical or advertising purposes. For example, a script can collect info about how you use our website, such as which pages you visit or what you search for.
They’re used to analyze how the apps are being used or to send personalized push notifications. To do this, they record unique identifiers associated with your device, like your device ID, IP address, in-app activity, and network location.
All these tracking technologies are referred to as “cookies” here in this Cookie Statement.
How can you manage your cookies?
You can set or amend your web browser controls to delete or disable cookies. If you choose to disable cookies on your computer or mobile device however, your access to some functionality and areas of our website may be degraded or restricted.
http://www.allaboutcookies.org/ provides good simple instructions on how to manage cookies on the different types of web browsers.
http://www.adobe.com/eeurope/special/products/flashplayer/articles/lso/ also has a good summary of how to manage Flash cookies.
Most advertising networks offer you a way to opt out of advertising cookies.
http://www.aboutads.info/choices/ and http://www.youronlinechoices.com/ have useful information on how to do this.
Under the settings for browsers like Internet Explorer, Safari, Firefox, or Chrome, you can choose which cookies to accept and reject. Where you find these settings depends on the browser you use:
If you choose to block certain functional cookies, you may not be able to use some features of our services.
In addition to specific settings that we may offer on the Staypia and apps, you can also opt out of certain cookies:
To prevent Google Analytics from collecting analytical data on certain browser types visit the following link: Google Analytics Opt-out Browser Add-on (only available on desktop).
We always aim to work with advertising and marketing companies that are members of the Network Advertising Initiative (NAI) and/or the Interactive Advertising Bureau (IAB).
Members of the NAI and IAB adhere to industry standards and codes of conduct, and allow you to opt out of behavioral advertising.
Visit www.networkadvertising.org to identify NAI members that may have placed advertising cookies on your computer. To opt out of any NAI member's behavioral advertising program, just check the box that corresponds to that company.
You may also want to visit www.youronlinechoices.com or www.youradchoices.com to learn how to opt out of customized ads.
Your mobile device may allow you to limit the sharing of info for retargeting purposes through its settings. If you choose to do so, remember that opting out of an online advertising network doesn't mean you’ll no longer see or be subject to online advertising or marketing analysis. It just means the network you opted out of won't deliver ads customized to your web preferences and browsing patterns anymore.
Some websites have “Do Not Track” features that allow you to tell a website not to track you. We’re currently unable to support “Do Not Track” browser settings.
Where can I get further information?
[ Retention records and retention period under the relevant statute]
Retention Period: 3 Years
Retention Period: 3 Months
Retention Period: 3 Years
Retention Period: 6 Months
<Email> • Consigned person (trustee): Luna Soft inc. • Contents of consignment: E-mail • Consigned period: Until withdrawal of membership, request for deletion, termination of consignment contract or service termination.
<Cloud Service> • Consigned person (trustee): Amazon Web Services, Inc. • Contents of consignment: Cloud service operation and management • Consigned period: Until withdrawal of membership, request for deletion, termination of consignment contract or service termination.
② In accordance with GPDR, CCPA & other applicable laws we stipulate the Privacy Statement, technical and administrative protection measures, re-entrust restrictions, management and supervision of the trustee, and liability for damages in the contract on consigned, and supervises if the trustee handles privacy in security. ③ If the details of the consignment or the trustee is changed, we will disclose it without delay.
② The exercise of rights under paragraph (1) may be carried out by the company in writing, e-mail, or facsimile (FAX) and the company will take action without delay. ③ If the subject of information requests correction or deletion of personal information errors, etc., the company does not use or provide such personal information until correction or deletion is completed. ④ The exercise of rights under paragraph (1) may be carried out through an agent, who is a legal representative of the information subject or an entrusted individual.
① The company processes the following statement
In accordance with consumer protection laws, the administrative and physical measures we take for securing safety as follows.
① Regular self-audit is conducted on a quarterly basis to ensure stability of privacy. ② Implementing measures to manage privacy by minimizing the number of employees handling Privacy and designating employees who handle Privacy. If personal information becomes unnecessary within five days from the end of the retention period, such as achieving the purpose of processing personal information, abolishing the relevant service, or terminating the project, the personal information is destroyed within five days from the date it is deemed unnecessary to process personal information. ③ The internal management plan is established and implemented for the safe handling of Privacy management. ④ To prevent privacy breaches or damages caused by hacking or computer viruses, the company installs security programs, updates and checks the status regularly. While installing systems in areas with restricted access from outside, and monitors and blocks breaches technologically and physically.
⑤The personal information of the encrypted users is saved and managed by encryption and only the user can know the password. Important data is used separately for security functions such as encrypting files and transmitting data or using file lock function. ⑥ Retaining and managing records that have been accessed by the Privacy System for at least two years and use security functions to prevent forgery, theft, or loss of records. ⑦ Implementing necessary measures to control access to personal information by granting, changing, and canceling access rights to the database system, and use an intrusion prevention system to prevent unauthorized access from outside.
[Privacy Protection Administrator]
Name: Sang-won Kang
Position: Representative Director Contact: 02-6245-7403, email@example.com ※ Connect to the department of Privacy Protection. [ Department of Privacy Protection ] Department: Staypia CS Team Contact: 02-6245-7403, firstname.lastname@example.org ※ Connect to the department of Privacy Protection. For further assistance, please contact the following consumer protection agencies of your nation.
The subject of information can contact the Privacy Protection Administrator and the department in charge of all Privacy Protection inquiries for complaints handling and damage relief related to the company's service (or business). We will respond to and process inquiries without delay.